We often meet a lot of new property management clients who come to us looking for a more personalized experience. They might have worked with larger management firms where they felt like they weren’t really known or understood. Maybe no one really listened to their investment goals or cared about the particular areas of concern. 

We care. 

At Superior Homes and Properties, we’re proud of the fact that we know our clients. We know their properties. We know their tenants. 

Our personal touch is one of the things that separates us from all the other San Jose property management companies you may have encountered. We believe strongly in the human element of property management. When a tenant calls to report a leak, it’s not unusual for us to drive out there ourselves in order to work with the plumber to solve the problem. 

The dynamic and talented team we’ve put together is passionate about property and about the experience that people have as rental home owners and as rental home tenants. Let’s talk about why this matters and how it impacts your experience as an investor. 

San Jose Property Management Experience and Expertise

It’s more than caring about our clients - it’s also our experience and education. We welcome you to leverage our knowledge, our resources, and our relationships. We share everything we know, and that’s because we care about your property and your future. We also care about our community and its supply of housing. We care about your tenants and the experience that they have while living in your home. 

Our team is qualified and talented. Our backgrounds are diverse, and we come from real estate, marketing, and business. We have big plans of our own as real estate investors, and that means we can relate to our owners on a professional and a personal level. 

It matters. 

Get to know more about our experience by asking about the homes we currently manage. We’ll tell you that we work closely with owners and tenants, and we are thrilled to participate in associations such as the National Association of Residential Property Managers. All of this expertise helps us to deliver world-class management services that reflect our high standards. 

Passion for Property Management and Rental Homes

In addition to being property management experts, we also love the industry. We love walking through new homes that we have the privilege of listing on the rental market. We love helping rental property owners when they decide it’s time to sell. 

Whatever you plan to do with your investments, we’re here to support you. It’s more than a job. It’s what we love. 

Our business is growing, but we believe in smart growth so that we always have the capacity to provide outstanding customer service. We’re delighted that we get the opportunity to interact with new and existing customers every day. 

You won’t find an impersonal, competitive environment at Superior Homes and Properties. It’s not who we are, and the corporate culture is not for us. Instead, we are collaborative and supportive of one another. We enjoy finding creating solutions to problems and staying educated on all the laws, regulations, best practices that come with managing residential real estate in San Jose. 

We focus on property management, and we’re also licensed and experienced Realtors, which allows us to offer a full set of services to our clients. 

Investing in Communication and Relationships

Property management is about relationships. And, relationships are about trust. 

In order to win your trust and develop and maintain meaningful, professional relationships, we take the time to get to know you and your property. We ask questions about your investment goals. We also give our tenants a little more attention than most property managers. We recognize them as valuable customers, so we make an effort to meet them on move-in day, walk through the property with them to orient them to their new home and show them how things work. 

Our owners and tenants are happy with us because we communicate openly and transparently. We’re responsive and accessible. We share out cell phone numbers generously, and all the owners and tenants we work with know they are welcome to call us anytime. We won’t leave your phone message unanswered or your email without a response.

Balancing Technology with Humanity 

The technology that’s available to the property management industry right now is pretty exciting. We’ve invested in a lot of great software and systems because it helps us do our jobs better. Thanks to technology, we’re able to: 

• Offer online applications 
• Sign and execute lease agreements digitally
• Collect and pay rent online
• Receive and document repair requests electronically
• Generate detailed, accurate, and transparent financial reports

The list goes on. We love the technology that helps us do a more efficient, cost-effective job with the leasing, management, and maintenance of your properties. 

We also know when personal connections are more important than what technology allows. 

If a tenant is distressed about an argument with a neighbor, we’ll reach out for a chat. If there’s a problem with a rental payment, we’ll talk through the issue and find a solution. When it’s time to renew a lease agreement, we’ll want to talk directly to the resident and make sure they’re having the kind of rental experience that makes them want to stay in place. 

We communicate with owners on a personal level when necessary, too. If there’s an emergency maintenance situation, we’ll call and keep you updated. If you’re not sure what to do with a property that you don’t want to continue renting out, we’ll give you our honest opinion.